GENERAL TERMS AND CONDITIONS OF BUSINESS
1. Scope
The following Terms and Conditions apply to all orders placed via our online shop by consumers and business customers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
A business customer (entrepreneur) is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their trade, business, or independent professional activity.
For business customers, the following applies: if the entrepreneur uses conflicting or supplementary terms and conditions, their validity is hereby rejected. They shall only become part of the contract if we have expressly agreed to them.
2. Contracting Party, Conclusion of Contract, and Correction Options
The purchase contract is concluded with Lauer & Lauer GbR.
By displaying our services on the website, we make a binding offer to enter into a contract for these services. You may place our services in the shopping cart without obligation and correct your entries at any time before submitting your binding order, using the correction tools provided and explained during the order process.
The contract is concluded when you accept our offer for the items in your cart by clicking the order button. Immediately after submitting your order, you will receive an email confirmation.
3. Contract Language and Storage of Contract Text
The following languages are available for concluding the contract: German, English.
We store the contract text on our systems, which are not accessible to you after conclusion of the contract.
4. Performance of Service
The booked service (e.g. use of a workspace or meeting room) is provided exclusively at the location of our co-working space in Munich, Germany.
There is no shipping or delivery of any goods.
5. Payment
The following payment methods are generally available in our online shop:
Credit or Debit Card:
During the ordering process, you provide your card details. Your card will be charged immediately after you place the order.
PayPal:
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The transaction is carried out immediately after placing the order.
PayPal may offer registered PayPal customers additional payment options based on internal criteria. We have no influence over such offers; any additional payment options relate solely to your contractual relationship with PayPal. For more information, please refer to your PayPal account.
Sofort by Klarna:
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany, you must have an online banking-enabled bank account, authenticate yourself accordingly, and confirm the payment instruction. Your account will be charged immediately after placing the order. Further information is provided during the ordering process.
6. Right of Withdrawal
Consumers are entitled to the statutory right of withdrawal, as described in the Cancellation Policy. Business customers are not granted a voluntary right of withdrawal.
Note:
The right of withdrawal may be excluded under § 312g (2) No. 9 BGB, if the booking concerns a service related to leisure activities and a specific date or period of performance has been agreed (e.g. booking of a meeting room for a particular time).
Business customers are not granted a voluntary right of withdrawal.
7. Warranty and Guarantees
7.1 Statutory Warranty Rights
The statutory provisions on warranty (liability for defects) apply.
7.2 Guarantees and Customer Service
Information on any additional guarantees that may apply and their precise conditions can be found with the respective service in the online shop.
Customer Service:
You can reach us for questions, complaints, or claims on working days between 9:00 a.m. and 5:00 p.m. at
📞 +49 173 4508639
📧 anika@heimatoffice26.com
8. Liability
We shall always be liable without limitation for claims based on damages caused by us, our legal representatives, or agents
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in cases of injury to life, body, or health,
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in cases of intentional or grossly negligent breach of duty,
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for guaranteed characteristics, if agreed, or
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where the scope of the Product Liability Act applies.
In the event of a breach of essential contractual obligations — the fulfillment of which is essential for the proper execution of the contract and on which the contractual partner regularly relies (so-called cardinal obligations) — due to slight negligence by us, our legal representatives, or agents, liability shall be limited to the foreseeable damage typical for the contract.
All further claims for damages are excluded.
The European Commission provides a platform for online dispute resolution (ODR), which you can access here.
9. Dispute Resolution
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Final Provisions
If you are a business customer, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
If you are a merchant as defined by the German Commercial Code (HGB), a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us shall be Munich, Germany.
Would you like me to include a translated “Cancellation Policy” (Widerrufsbelehrung) next, so that Section 6 is complete and ready for publication in English? It’s required for compliance under EU consumer law.